Our process works to a simple structure:
Every business has its own requirements that are unique to it. Our managed print service can ensure that your individual print needs are taken into account and the correct solution is put in place for you.
Initially we will run a print audit to monitor your existing print usage. From this data we can recommend the right devices and level of print management that is best for your business.
We can install your device within days. Our team of engineers will deliver and install your machine, and then our highly trained product specialists will provide you with the training you need to run your device properly and efficiently.
Managed Print involves your devices being monitored remotely via our print management software. With this software we can track your toner usage and assign auto replenishment of your toners that are running low.
We can also diagnose faults in your machine, and if we can’t fix those faults remotely we will assign one of our highly qualified service technicians to you to fix the issue.
Our call out times are less than 4 hours from when your fault is logged.